Staff Training to Build Capability

ETO consultants are highly experienced trainers with demonstrated skills in all areas of people management.

They are especially skilled in working with government and private sector companies/organisations in the Employment Services Industry. For example training and support for staff in Job Network, CDEPs, AACs, GTOs, DEWR and DEST.

ETO staff also specialise in assisting organisations in the Employment Services Industry to gain improved staff capability for servicing of clients, specifically those with special needs e.g. mature workers, Indigenous Australians, people with disabilities etc.

ETO can provide your staff with:

• Accredited training for the government or business and community services package including (employment services)
• Tailored Indigenous employment solutions
• Short courses specific to staff capability e.g.
  • Mentoring
  • Selling skills
  • Cross cultural awareness and diversity
  • Communicating cross culturally
  • Facilitation skills
  • Strategic Planning
  • Dealing with difficult clients